Privacy Policy

Last updated October 20, 2026

This policy explains how Upsurge Labs LLP and Upsurge Labs Pte. Ltd. ("Upsurge Labs", "we") handle personal data on this website and in our products. A product may publish its own privacy policy with more detail; where it does, that policy applies to that product.

Data we collect

• Information you give us, such as your name, email address, phone number and messages you send us.
• Account and usage data needed to run a product, such as sign-in details, settings and the content you create.
• Technical data, such as device type, browser, IP address and basic analytics about how pages and features are used.

How we use it

• To provide, maintain and improve our products and services.
• To respond to you and provide support.
• To keep our services secure and prevent abuse.
• To meet legal, tax and regulatory obligations.

We do not sell personal data.

Sharing

We share personal data only with service providers that help us run our products (for example hosting, payments and communications), under contracts that protect it, or when the law requires it. Health-related information in Zelta is shared only with the licensed clinicians and fulfilment partners involved in your care.

Retention and security

We keep personal data only as long as needed for the purposes above or as required by law, and protect it with reasonable technical and organisational measures.

Your rights

You can ask to access, correct or delete your personal data, or withdraw consent, by writing to [email protected]. We handle requests in line with applicable law, including India's Digital Personal Data Protection Act, 2023 and Singapore's Personal Data Protection Act 2012.

Contact

Upsurge Labs LLP
2nd and 3rd Floor, No. 13, ST Bed Colony, 80 Feet Main Road
4th Block, Koramangala, Bengaluru, Karnataka 560034
India
[email protected]